Frequently Asked Questions
Find answers to common questions about selling your mobile phone with Swapitsmart.
How does Swapitsmart work?
You select your device, answer a few questions about its condition, receive a price quote,
schedule a pickup, and get paid after successful device inspection.
How is the final price determined?
The final price depends on the physical and functional condition of your device.
If the device condition differs from what was provided online, the price may be revised accordingly.
When will I receive payment?
Payment is processed after successful inspection and approval of your device.
The payment method and timeline will be communicated during the transaction.
Do I need to remove my personal data before selling?
Yes. You are responsible for removing all personal data and logging out of accounts
before handing over the device.
Is my information safe with Swapitsmart?
Yes. We do not sell or share your personal information.
Your data is used strictly for service and communication purposes.
Still have questions?
📧 support@swapitsmart.in
📍 Lucknow, India